Customer Focused Council

“Your needs, our focus”

We are working hard to improve our service.  We have implemented a Customer Charter(21KB)  which outlines our commitment to you.

We welcome suggestions from our customers.  Staff from any of our offices would like to hear your idea.

The information you provide will help to highlight areas where we could improve.  We would also like to hear from you if things have gone well – your comments may help us make a change that makes our services even better.

If you would like to make a comment or suggest a way we could improve our service, you can:

• complete the Online Suggestions form or

• print the Suggestions form (9KB), fill it in and post it to us or hand it in to staff at any of our offices.