Hauraki District Council water meters are
read approximately every six months by our meter readers and from these readings
we produce your account.
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Select the information you would like to view: |
| How to Read Your Water Meter |
| Overnight Leakage Test |
| What to Do With Leaks |
| Please Help our Meter Readers |
| Who is Responsible for Paying Water Rates Accounts |
| Request for a Final Water Meter Reading |
Most of the water meters used in the Hauraki District are of the digital metric type. The display panel has both black and red figures.
The display panel on your water meter should look similar to one of these.
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The black on white figures represent cubic metres (m3) or
thousands of litres. For our
readings of your consumption we only read these figures.
The figures in red are parts of cubic
meters. They are useful to assess the amount of water used over a
short period of time, for example if you are checking for leakage overnight.
Some metres have three red digits and some
have four. If your meter has four
red digits the best thing to do is ignore the last one (in this case the 9).
This makes the maths easier.
By doing this the red digits show litres or thousandths of cubic metres.
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e.g
in this case 3746.285m3 |
Note: All metric water meters show cubic metres (m3) in black on
white and parts of cubic metres in red.
If your water meter is of a type that you
cannot understand please contact us for assistance.
If you read your water meter last thing at night and then first thing in
the morning you can calculate how much water is being lost through leakage.
Remember not to use any water during the night.
Early Morning Reading
7.00 am
| 3 | 7 | 4 | 6 | 3 | 1 | 0 | 5 |
Previous Night Reading
10.00 pm
| 3 | 7 | 4 | 6 | 2 | 8 | 5 | 9 |
Remember – if your meter has the 4th red digit it is
best to ignore it as this can lead to confusion.
Subtract the previous night’s reading
from the morning reading.
3746.310
-3746.285
0.025m3 or 25 litres
This gives the volume of water “lost”
overnight. In this case in nine
hours.
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If you lose more than one (1) litre per
hour, you should check for dripping taps, faulty toilet cisterns or
other forms of leakage. Any
more than ten (10) litres lost per hour is very significant and should
definitely be investigated.
Businesses can do the same thing over
the weekend if nobody is using the premises. |
Note: When doing this test you
will need to
check with other occupants as to whether they used any water overnight, for
example having a drink of water or flushing the toilet.
If they did, try again the next night.
If you find you have a leak using the
overnight leakage test, the leak is within your own plumbing system.
This could be from the meter to the house or within the house.
It is your responsibility to have this leak repaired.
If you need assistance you should contact your plumber.
If
you discover a leak on the roadside of your meter, or in the meter box,
whether it is an emergency or not please call us.
Our 24 hour, 7 day service number is: (07) 862 8609 or 0800 734 834
(from within the district).
For further information contact:
Hauraki District Council
(07)
862 8609
or
0800
734 834
(from
within the district)
Most of our customers are very considerate
and we would like to thank them for their co-operation.
When problems do occur it is usually
because people are not aware of what is required under the Council’s bylaws.
These bylaws form part of the agreement between us, Hauraki District
Council as the supplier of water, and you the consumer.
It is each property owners’ responsibility to ensure the meter and
box is kept visible and accessible at all times.
Please keep the following points in mind.
Cut back shrubs and grass around the meter
box.
Don’t bury the meter box.
But occasionally they decide they
want to have a taste of our meter readers.
Please ensure that aggressive dogs are kept under control.
Meters are usually installed outside the
boundary but in some may be installed inside the property.
In these cases reasonable access is required, usually in the form of an
unlocked gate or stile.
If our meter reader is prevented from reading the meter, the account will have to be estimated, which is not always a fair solution.
Who is responsible
for paying water rates accounts?
The property
owner is responsible as per the Local Government (Rating) Act 2002, therefore in
the case of a rental property it is the landlord's responsibility to ensure
payment of the account is received by the Council.
See Property & Water Rates for information on how water rates payments may be made.
Request a Final Water Meter Reading
Moving house? Then we suggest you request a final water meter reading. Contact the Hauraki District Council.
This is what we will need to know:
Name
Address of property
When the reading is required
Address for the final account to be posted
Please Note: As from 1 July 2006 any accounts for final and special water readings will include a $40.00 reading charge. The fee will not be charged if it is only a change of tenancy to a property and the meter reading is supplied.