CUSTOMER SERVICES

Building
General information and frequently asked questions about the building process and the Building Act 2004; HDC application forms; useful  links to key building websites and useful resources.

 

Liquor Licensing
The  description, process and cost involved in obtaining the variety of liquor licenses required for the sale or supply of liquor under the Sale of Liquor Act 1989.

Dogs
Information regarding the fees and  responsibilities  of dog ownership in the Hauraki District, how to obtain a Responsible Owner Licence and about dog complaints.

 

Rates - Property & Water
Rates instalment dates, methods of payment and related forms.  Also includes a link to the Rating Information Database providing a detailed list of rates charges to all properties within the Hauraki District.

Fees & Charges
Quick links to schedules of fees relating to Planning & Environmental Services, Dogs and Refuse

 

Subdivisions
Rules for subdivision, a guide to the subdivision process and subdivision application forms.

Fire Permits & Fire Restrictions
Fire seasons, restrictions, bans, fire permits and permit conditions.
 

Suggestions
We are always striving to improve our service.  Outlined are your rights as a customer, our commitment to you and methods to provide customer feedback.

Forms
Links to forms available on our website for topics including building, cemeteries, hall hire, liquor licensing, LIM reports, rates, resource consent, application for services, subdivisions, etc. 

 

Swimming Pool Fencing
Fencing requirements for swimming pool owners.

Land Information Memorandum (LIM)
Information, cost and application form. If you are considering purchasing a property in the Hauraki District it is recommended that you obtain a Land Information Memorandum (LIM) before finalising the purchase.

 

Water Meter Reading
How to read your water meter, requesting final water meter readings, detecting water leaks and paying water rates.

Language Line
This telephone interpreting service is available if you need Council assistance and would like help through an interpreter.