Using PAYT rubbish bin tag correctly
Have you got the hang of the rubbish bin tags yet?
It’s important to put them on your rubbish bin correctly to ensure collection. Bins with tags only threaded through one handle, or missing altogether, will not be collected. Instead, they'll have a sticker added to explain why the bin was not collected, so you'll know for next time.
Why can't the bin be collected?
If the tag is not through both handles, it won’t tear apart when the bin is lifted upside down. Intact tags could be used again and that’s not fair on other users. Check out the video from Mayor Toby who shows you how it important it is to attach the tag correctly. Even his leaf blower couldn't move it once attached properly.
Don't let the wind flip your lid
Pick up a FREE bin lid clip from one of our three service centres.
So your tag is on correctly, the wind isn't blowing it off, but the wind has managed to flip your bin lid and your tag has split and blown off. Here's a quick solution - pick up a FREE bin lid clip from our service centres if you don't already have one. We've got a good supply of bin clips available - one per household as they are interchangeable between the rubbish and recycling bins. Whiritoa cafe also has a supply for locals - saves you a trip into Waihī. Watch this video for 'how to use the clip'.
Some FAQ's
Why can't truck driver manually take off the tag?
We've been asked if the tag is on the bin but not thread through both handles, why can't the truck driver get out the truck and take it off manually? The reality is, if we make this an option, the truck driver will be getting in and out of the truck endlessly and on a round where they're collecting over 2000 bins a day, you can see why that is not sustainable. It would slow down the collection considerably and add much wear and tear to the truck driver's joints - those trucks are high to climb in and out of!
Why doesn't the tag stick together instead of having slits?
We've also been asked why we haven't gone with tags that stick together. Where tags are stuck down completely, they need to be manually removed. To do this, it would need a runner going ahead of the truck - that would add more salaries to the cost of the service delivery. All in all, we think what we have at the moment is the best value for money. If the tag is attached correctly to the bin and fed through the slits to secure it in place, there's a good probability that it will stay there.
How vigorously were the tags tested?
The tags were tested by loading bins, with tags attached, on the back of an open truck. That was then driven at 100km on the motorway. The tags remained exactly where they were placed, so they're pretty robust and secure.
What happens if you accidently tear it at the perforation?
If you do accidently rip the tag along the perforation line, stick it back together on one side with sticky tape. That should hold it as well as release it when the bin is turned upside down. For extra security, you can tape down the long slit - even staple it together. Just make sure you keep the perforation intact and not taped down (unless you need to fix it).
Does it matter which way up the tag is threaded through the handles?
No, absolutely not. We don't need to read the barcode (the retailer does that), we just need the neck of the tag to sit securely in the slit at the top of the T shaped cut. Photo below just shows correct positioning, not which way round the tag needs to face.
Finding the slits hard to open?
We've let the manufacturer know that some of the slits in the tags are tricky to open. They've taken that on board and the next consignment we receive will have that issue addressed.
Still have questions?
If you've got any other questions that need answering, give us a call on 0800 734 834, we'll be happy to clarify anything.