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Service Request Online

Do you have a Council related problem that requires attention?

Project Martha

Resource Consent Applications lodged for proposed new mine project. Submissions open.

Proposed Wind Farm

Resource consent applications lodged for proposed wind farm

Representation Arrangement Review 2018

Thanks for your feedback. Submissions have now closed.

It's more than just a job

View our latest job vacancies and apply online.

Kerbside Collections

Week 1 begins Monday 13 August 2018

2018 Annual Resident Satisfaction Surveys 

The online and phone surveying of Hauraki District residents satisfaction with Council services and facilities has been completed. However the surveying of building and resource consent applicants is ongoing. We will publish the results of the surveys on this page in November 2018.


2017 Annual Satisfaction Survey

View the results of the 2017 Satisfaction Survey [PDF, 2.7 MB] Adobe PDF document 

2016 Triennial Satisfaction Survey 

The 2016 survey not only sought feedback on Council’s services and facilities, but also asked additional topical questions to inform the newly elected Council of the key matters for the District.

The triennial questions asked this year related to: 

  • Important matters for the District
  • Council involvement in pensioner housing 
  • Perceptions of Council 
  • Council involvement in the provision of ultrafast broadband 
  • Frequency of rates instalments
  • Website usage
  • Internet satisfaction 
  • Social media usage 
  • Recycling adequacy 
  • Intention to vote in the local election

View the results of the Hauraki District Council Residents Survey August 2016 [PDF, 3.2 MB] Adobe PDF document

2015 Annual Satisfaction Survey Results

View the 2015 survey results showing the levels of satisfaction with our services: 2015 Annual Satisfaction Survey (2.22 MB)Adobe PDF document 

2014 Annual Satisfaction Survey Results

View the 2014 survey results showing the levels of satisfaction with our services: 2014 Annual Satisfaction Survey (397 KB) Adobe PDF document

2013 Triennial Satisfaction Survey Results

The 2013 triennial satisfaction survey was undertaken in August 2013.

Some of the triennial topics we sought information on in 2013 were:

  • community communication preferences,
  • future directions of Council,
  • economic development,
  • Hauraki Rail Trail usage, and
  • perceptions on fluoride.

View the results of the 2013 Triennial Residents Survey (1 MB) Adobe PDF document