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Hot Topics

Service Request Online

Do you have a Council related problem that requires attention?

Proposed Project Martha

Submissions closed on 14 Sept. Planners reports from HDC and WRC for consideration at the hearing are now available.

Proposed Wind Farm

Resource consent applications lodged for proposed wind farm

Swimming Season

Paeroa Pool opens for limited hours from 29 Oct. All pools open normal hours from 17 Nov.

It's more than just a job

View our latest job vacancies and apply online.

Kerbside Collections

Week 1 begins Monday 22 October 2018. Collections will be 1 day later this week due to Labour Day.

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or check out the Suggestions section on the website to submit your feedback