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Service Request Online

Do you have a Council related problem that requires attention?

Project Martha

Resource Consent Applications lodged for proposed new mine project. Submissions open.

Proposed Wind Farm

Resource consent applications lodged for proposed wind farm

Representation Arrangement Review 2018

Thanks for your feedback. Submissions have now closed.

It's more than just a job

View our latest job vacancies and apply online.

Kerbside Collections

Week 1 begins Monday 13 August 2018

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or check out the Suggestions section on the website to submit your feedback