OhinemuriRiver2 bg

Hot Topics

Service Request Online

Do you have a Council related problem that requires attention?

Citizen & Young Achievers Awards 2017

Nominations close 4.00pm 31 August


Creative NZ - Funding for Local Arts

Applications open until 4:00pm 22 September 2017.


Vacancies

View our latest job vacancies: Customer Services Advisor; Design Engineer; Finance Manager;

Kerbside Collections

Week 2 begins Monday 21 August 2017

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or check out the Suggestions section on the website to submit your feedback