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Service Request Online

Do you have a Council related problem that requires attention?

Free fix for menacing dogs

Free de-sexing and micro-chipping is now available for dogs classed as menacing.


NZ National Water Survey

Have your say about our most precious resource.


Kerbside Collections

Week 1 begins Monday 22 May 2017

Water supply is a core service of the Council and a sound water supply is a prerequisite to public health and safety and economic well being. When the quality of any of our water supplies is compromised the communities affected will be publicly notified.

All the water treatment plants are monitored by trained water technicians who carry out regular tests to ensure the water complies with the District Health Board standard. We also have an online monitoring system that checks processes and monitors the water quality 24 hours a day – if anything isn’t quite right, the system will alert water treatment staff via email and their mobile phones. We always have staff on call for after hour emergencies to ensure only water that is safe to drink is distributed through the system.

Current condition of our water supplies

The coloured system below provides a quick visual reference to water supply conditions within each of the Hauraki District Council water supply locations.

Coloured key to water supply conditions 

Blue - all clear, no known issues

Orange - we have an issue that you need to be aware of

Red - do not drink

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Kaimanawa water supply

Community supplied: Kaimanawa

Boil water notice – important information

We have issued a boil water notice for this area which means residents are advised to boil all water used for drinking and ice-making. It is also recommended residents use boiled water for preparing food, brushing teeth and other personal hygiene uses that may result in the consumption of water.

Further information - Our engineers are currently working on solutions to connect the Kaimanawa community to the Paeroa water supply in order to ensure the quality of water is always of an excellent standard. It is our intention to have that completed within the next year.


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Plains water supply

Communities supplied: Kerepehi, Ngatea, Turua, Pipiroa, Waitakaruru

There are currently no known issues with this water supply


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Paeroa water supply

Community supplied: Paeroa, Karangahake and Mackaytown

There are currently no known issues with this water supply

 


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Waihi water supply

Communities supplied: Waihi, Waikino

There are currently no known issues with this water supply