Hauraki District Council | Contact Us

The move to Alert Level 4 means that the vast majority of our staff must work from home, other than those who are working directly on essential services.

It also means that our libraries and other community facilities are now closed

Council offices in Ngatea and Waihi will be closed from 4:30pm Tuesday 24 March 2020

Our main office in Paeroa will remain open for emergency access only, for example if you have no water and no other means to contact us.

Today’s announcement means that our playgrounds are closed, however people are still allowed to go out, on their own, for fresh air and exercise.

We’ll continue to provide essential services such as water, wastewater, rubbish collection and roading.

In the online world we will try and carry on business as usual as much as we can from home. This includes maintaining our call centres, online services and library e-books. Click here for full list of online services.

For urgent issues please contact us directly by phone. Paeroa Office will be open for emergency access only.

For emergency issues outside of office hours (8:00am - 4:30pm Monday to Friday except for public holidays)
please phone 07 862 8609 or 0800 734 834 (from within the District)