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Hot Topics

Service Request Online

Do you have a Council related problem that requires attention?

Enviro Matters

Waste minimisation and climate change information

Our Home. Our Future. Your Vote.

Ko te pae tawhiti whaia kia tata. Whakanuia tā mātou rohe. Pōti koa mai.

We need to talk

Check out the issues we’re currently seeking feedback on and tell us what you think.

Kerbside Collections

Week 2 begins Monday 16 September 2019

2019 Annual Satisfaction Survey

Thank you to all those that participated in our annual satisfaction survey. Results are now being collated and we will let you know the outcome from this survey soon.


2018 Annual Resident Satisfaction Survey

View the results of the 2018 satisfaction survey [PDF, 1.5 MB] pdf.gif

2017 Annual Satisfaction Survey

View the results of the 2017 Satisfaction Survey [PDF, 2.7 MB] Adobe PDF document 

2016 Triennial Satisfaction Survey 

The 2016 survey not only sought feedback on Council’s services and facilities, but also asked additional topical questions to inform the newly elected Council of the key matters for the District.

The triennial questions asked this year related to: 

  • Important matters for the District
  • Council involvement in pensioner housing 
  • Perceptions of Council 
  • Council involvement in the provision of ultrafast broadband 
  • Frequency of rates instalments
  • Website usage
  • Internet satisfaction 
  • Social media usage 
  • Recycling adequacy 
  • Intention to vote in the local election

View the results of the Hauraki District Council Residents Survey August 2016 [PDF, 3.2 MB] Adobe PDF document

2015 Annual Satisfaction Survey Results

View the 2015 survey results showing the levels of satisfaction with our services: 2015 Annual Satisfaction Survey (2.22 MB)Adobe PDF document 

2014 Annual Satisfaction Survey Results

View the 2014 survey results showing the levels of satisfaction with our services: 2014 Annual Satisfaction Survey (397 KB) Adobe PDF document

2013 Triennial Satisfaction Survey Results

The 2013 triennial satisfaction survey was undertaken in August 2013.

Some of the triennial topics we sought information on in 2013 were:

  • community communication preferences,
  • future directions of Council,
  • economic development,
  • Hauraki Rail Trail usage, and
  • perceptions on fluoride.

View the results of the 2013 Triennial Residents Survey (1 MB) Adobe PDF document