Scenery Car House

The Hauraki District Council provides services and facilities for the whole of the Hauraki District. That includes topics such as: dogs, rates, food safety and environmental health, community facilities (libraries, halls, pools, parks, toilets, etc), water, wastewater, rubbish collections, resource consents, alcohol licensing, fire permits and more.

How can I find information about Council services and facilities?

Information about the Hauraki District Council's Services and Facilities can be found on this website in a number of ways:

  • select from the Related Links on the left of this page
  • select from the main menu by hovering over Our Services & Facilities in the banner above
  • select from the A-Z (to the right)
  • use the Search option (to the right)

Contact Us if you are having difficulty finding what you need please phone us on 07 862 8609 or 0800 734 834 (freephone from within the district) or call into one of our Council Offices.

Online Services


Fix It Service Request

FixIt - Service Request Online

Do you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent attention please contact us directly.

Make a Service Request Online 

Ask It - Ask us a question

Ask It - Ask a Question

If you have a question that you can't find an answer to on our website please Ask It.  

Ask a Question

Say It - make a suggestion or give feedback

Suggestions / Feedback

If you have a suggestion about how we can improve our service to you, or if you would like to give us feedback or have a complaint about service you have received from us, then please tell us.

Suggestion Form
Online Credit Card Payments
Online Credit Card Payments

Payments can be made by credit card for your Hauraki District Council rateswater, dog registrations and debtor account. You will require identifying information from your invoice to complete your payments.

Online Credit Card Payments 


Online Maps

Hauraki District Council (HDC) Web Maps Application. This free service is a GIS (Geographic Information Systems) Application used to deploy the council’s spatial data. The Online Maps can be viewed on all devices including Desktop Computers, Laptops, Tablets, and Smart Phones. See more information about the online maps (including 'How To' instructions) or launch the application from the link below.

Launch the Web Maps Application
Building in Hauraki

Lodge or track your Building Consent with AlphaOne. See more information about building in Hauraki.



Rating Information Database

Search online for situation details, valuation information and rates information on your property.  

Find your rates information in the Rates Calculator for 2021/2022 (this is an indication only until rates have been set). The rates for 2021/2022 will be set at the end of July.

 Search the Rating Information Database 

Property files

Property File Requests

Property files can be viewed in person at any of our offices or an electronic copy can be ordered by completing the online order form. View more about property files.

Order a Property File



Cemetery Online Search

An online search of the Hauraki District Council cemetery records. 

Search the Cemetery Records  


Tools and hardhat

Licensed Building Practitioner Notification 
Licenced Building Practitioner Notification Form


 Library card
Libraries Online

Learn all about our Libraries and what services they offer.  Try the online Book Catalogue. 

Visit our Libraries

Are you new to the Hauraki District?

Council Offices

Hauraki District Council offices are located in Paeroa, Ngatea and Waihi.
(07) 862 8609 or 0800 734 834 (from within the district)       Location & contact details


Hauraki District Libraries operate three branches located in Ngatea, Paeroa and Waihi.
Library hours and locations | Hauraki District Libraries Website


Hauraki District Council provides a pre-paid rubbish bag collection and recycling service for most urban areas. Two refuse transfer stations are operating in the Hauraki District, located in Paeroa and Waihi.
Find out about Rubbish & Recycling


Information about property rates, water rates, instalment dates, payment methods and access to the Rating Information Database. Find out about Rates


Registration fees, regulations and information about keeping dogs in the Hauraki District. 
Find out about Dogs

Fees and Charges

For a full list of fees and charges for all regulatory and council services.  View the Fees and Charges.

Service Requests

Do you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent issues please contact the Council directly on (07) 862 8609 or 0800 734 834 (from within the District).