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Service Request Online

Do you have a Council related problem that requires attention?

Enviro Matters

Waste minimisation and climate change information

Our Home. Our Future. Your Vote.

Ko te pae tawhiti whaia kia tata. Whakanuia tā mātou rohe. Pōti koa mai.

We need to talk

Check out the issues we’re currently seeking feedback on and tell us what you think.

Kerbside Collections

Week 2 begins Monday 19 August 2019

Hauraki District Council can be contacted 24 hours a day, 7 days a week. An answer service is available to take calls outside of office hours and will pass on urgent issues to Council staff where needed.

Urgent Council Issues

Council office hours are from 8.00am to 4.30pm Monday to Friday except for Public Holidays.

If you have an emergency that concerns Hauraki District Council ourside of normal business hours, please phone the Council on:

07 862 8609  or  0800 734 834 (from within the District).

You will connect with an operator of our after hours answer service who will take all of the details and pass your message onto Council Staff.

If your call is urgent it will be passed on immediately to on-call staff. Otherwise it will be passed onto staff at the beginning of the next business day.

  

Non-Urgent Council Issues

If you have an issue that is not urgent but you would like to pass it onto Council staff outside of normal business hours, you may also use our Online Service Request form.

Fix It - Online Service Request

 

   Fix It - Online Sevice Request