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Hot Topics

Service Request Online

Do you have a Council related problem that requires attention?

Rates changes from 1 July

Hauraki District ratepayers will see some changes to their rates after 1 July 2019.

We need to talk

Check out the issues we’re currently seeking feedback on and tell us what you think.

Kerbside Collections

Week 1 begins Monday 20 May 2019


Proposed Wind Farm

Submissions closed / awaiting decision

It's more than just a job

View our latest job vacancies and apply online.

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or check out the Suggestions section on the website to submit your feedback