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COVID-19 Council Updates

Our services have returned to normal.

Service Request Online

Do you have a Council related problem that requires attention?

Kerbside Collections

Week 1 begins Monday 29 June 2020


We Need To Talk

Opportunities to tell us your thoughts...
26/06/2020 11:55am
Win a $100 grocery voucher

Do you live in the Hauraki District?

Complete our simple survey before 21st July and go in the draw to win one of five $100 grocery vouchers. 

Survey open till 21 July

From now until the 21st July, we will be surveying Hauraki district residents to find out their satisfaction with the services and facilities we provide to our communities. These surveys are a great opportunity to provide feedback on the performance of Council and the results will inform our planning and reporting in the future.

Didn't get a phone call? No worries, you can participate on line too

The surveys are undertaken by an external provider, Versus in liaison with a company called Symphony, on our behalf. The satisfaction survey is completed using randomly selected cellphone and landline phone numbers; or you can complete the survey online.

Residents' survey online

Not only are we asking what District residents think of Council services in general, a random sample of building and resource consent applicants from the last six months will be called. This means that we get reliable information from people who have actually used these services.

What we will be asking
  • Which township you live closest to
  • Your age group and gender 
  • Questions regarding your satisfaction with our services in general and/or
  • Questions regarding a building or resource consent you or someone has lodged on your behalf in the last six months.

We will not be asking personal questions other than those listed above. If you are concerned with a phone call you have received, please contact our office on 07 862 8609.

Grocery voucher winners drawn randomly on 31 August

The winner of the grocery vouchers will be drawn randomly on 31st August 2020 and the winners will be notified by phone. 

We appreciate your participation in these surveys.