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23/03/2020 9:22pm
Update: Monday 23 March
Community and staff wellbeing number one priority

Following the Prime Minister’s announcement that the country is now at a level three alert and will go to a level 4 alert at midday Wednesday (25 March) the Council’s number one priority is the wellbeing of its communities and staff.

Unprecendented times

Mayor Toby Adams says the Council will do its best to continue to meet the essential needs of its communities in these unprecedented times.

“The move to Alert Level 4 means that the vast majority of council staff must work from home, other than those who are working directly on essential services. It also means that our libraries and other community facilities are now closed and Council offices in Ngatea and Waihi will be closed from the end of day tomorrow,” he said.

“However, our main office in Paeroa will remain open for emergency access only, for example if you have no water and no other means to contact us.”

No interuption to essential services 

Today’s announcement has also closed council playgrounds, however people are still allowed to go out, on their own, for fresh air and exercise. Essential services such as water, wastewater, rubbish collection and roading will continue, and in the online world, council staff will try and carry on business as usual as much as they can from home. This includes maintaining call centres, online services, and library e-books. A full list of online services is available on council’s website. 

Support eachother, especially elderly and vulnerable

Mayor Adams says the Council’s focus remains on meeting the needs of its communities,

“We’ll be scaling up our welfare efforts over the coming days and weeks to make sure we’re doing all we can do to keep our communities safe,” he said.

“We all need to continue to support each other and especially our elderly and vulnerable people. Keep yourselves safe, look after each other and keep an eye on your neighbours.”

Useful links

Catch up here for updates about council operations and activities effected by Level 4 restrictions or follow Council on Facebook

Head here for all official information and updates on COVID-19 




Original story: 20 March 2020
Offices and Libraries open

At the moment there are no plans to close Council libraries and offices, although precautions have been taken such as an enhanced focus on cleaning and hygiene, and moving library computers further away from each other to minimise any risk to customers and staff. However, as this is a rapidly changing situation the Council is planning and preparing for the possible eventuality that it may have to close its offices and libraries and manage those services remotely.

If unwell, please avoid a visit to our offices

If you are experiencing a fever, a cough, shortness of breath, sneezing or a runny nose, or you have been overseas in the last 14 days,  please avoid visiting Council offices or libraries. Many of our services are available online and there are lots of other ways to stay updated and keep in touch:

Community first

The Council will continue to place its communities at the centre of its thinking as it monitors and responds to Covid-19.

Ministry of Health

For all information and updates on Covid-19 people should go to the Ministry of Health website

Updates on any changes to council operations or activities are available on our website