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Support Local
13/05/2020 10:15pm
Play it safe at Alert Level 2

We’re excited about the transition to Level 2 on Thursday 14 May, but it’s still as important as ever to look after each other and stick to the rules.

Play it safe and check out life at Level 2

Our services that can now resume must meet additional safety precautions such as physical distancing; contact tracing and hygiene. We want to make sure we keep our customers and our staff safe and so please allow extra time if you are visiting our offices or libraries. There may be some delays due to physical distancing requirements.

Here’s a snapshot of changes to our services under Level 2

Or go to the full list of changes to services during Level 2

  • Monthly Council Meetings will go back to being held in the Council Chambers at Hauraki House, Paeroa.
  • Our Offices are now open with some safety measures in place. Electronic payments are preferred.
  • Parks, Reserves and Playgrounds are now open.
  • Library return slots are now available and our library doors will open with reduced hours on Monday 18 May. Weekday hours for all three libraries are 10am to 1pm. Saturday hours for Paeroa and Waihi libraries are 10am to 12 noon.
  • Halls are back in business but with a limit of 10 people per activity for the first two weeks of Level 2.
  • Hauraki Rail Trail is open. Cycling groups must be no more than 10 people.
  • Cemetery services are available, with gatherings for funerals limited to 50.
  • Building Inspections and site visits will continue in Level 2, with Covid-19 health and safety requirements.
  • Building and Resource consents continue to be processed. To arrange a meeting with a planner or building inspector, please phone us first to arrange a suitable time.
  • Food Audits will be completed remotely as per Ministry of Primary Industries regulations. At Level 2, many more food businesses will be able to get back to making and selling food. To assist food businesses to re-open, easier processes have been created to allow them to change the way they do their business. For more information, head to Ministry of Primary Industries.
  • Alcohol licenses and Duty Manager Certificates will continue to be processed remotely. However, the timeframes have been extended due to Covid-19, so please be prepared that you may have to wait up to an extra 15 days.
  • Justice of the Peace sessions resume in Waihi 11am - 1pm on Monday 18 May and in Ngatea 12pm - 1pm on Tuesday 2 June.
  • LIMS Standard and urgent LIMS will be available in Level 2.
  • Most public toilets will re-open with increased cleaning regimes. Only a few toilets will remain closed - view the full list of public toilets.
  • Our Responsible Camping (freedom camping) sites will reopen under Level 2 with some extra precautions in place.
  • Waihi Ward drop in sessions at Waihi Service Centre resume on Wednesday 1 July, 11.30am - 1.30pm
  • Kerbside collections return to normal from Monday 18 May, but with a change in plastic recycling.

Collection dates   what you need to know


From May 18, we will only be collecting plastics 1 and 2 for recycling

Read the full story for the changes to plastics recycling.


Do you know where to find what recycling week you are?

18 May is the beginning of Week 1 of our fortnightly recycling schedule.You will either have a Week 1 or Week 2 collection, depending on your location. Look at the address sticker on your wheelie bin for the number 1 or 2 next to your collection day. That’s your recycling week. For example, Wed1 means your collection day is Wednesday and Week 1 is your recycling week to put out your wheelie bin and glass crate. Yellow Council rubbish bags are collected every week.

Bin sticker


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Our Kerbside collection calendar shows what collection week we are in, and what will be collected each week. A good way to remember your collection week is to line it up with another regular activity on your calendar, such as a pay week.

Collection dates   kerbside calendar


Refuse Transfer Stations

Paeroa Refuse Station reopened on 2 May with some safety measures in place. Waihi Transfer Station remains closed for major upgrades. At Waihi, a skip bin will still be available every Thursday from 12:30-4pm inside the gate for yellow council bagged waste and recycling. A glass bottle bank is also available at these times.

Head here for more details on refuse transfer station services during Level 2