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Our services at Alert Level 1.

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Kerbside Collections

Week 1 begins Monday 22 February 2021


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Love Hauraki

Support Local
18/02/2021 9:27am

Auckland moves to Alert Level 2 today, and the rest of the country moves to Alert Level 1. That means it is almost business as usual for us. Contact tracing, physical distancing and good hygiene are all important in Level 1 and if you're feeling unwell, please stay home and get advice about a COVID-19 test.

Aucklanders travelling to other parts of NZ

Aucklanders are encouraged to behave as if they carry their Alert Level with them. This means asking Aucklanders who travel outside the region to consider:

  • restricting to gatherings of no more than 100;
  • being considerate and ensuring physical distancing, wash hands and cough and sneeze into elbows;
  • keeping track of movements, using the NZ COVID Tracer app if possible; and
  • if you develop any cold or flu symptoms, staying where you are and seeking advice about getting tested
  • Cabinet will review these alert level settings on Monday, 22 February 2021.

Here's some other handy information to help you stay in the know during these alert level changes: 

Masks and public transport
  • Masks will be mandatory on all forms of public transport nationwide during Alert Level One and above.
Keeping communities safe

Follow the Four Golden Rules:

  • Wash your hands
  • Scan QR codes
  • Turn on Bluetooth tracing on the NZ COVID Tracer app
  • Stay home if you’re feeling unwell and get advice about a COVID-19 test.
Getting tested
  • There is room and resource to test everyone – but we need your help to keep testing centres running quickly and easily.
  • If you were not at a location of interest at the stated times and you have no symptoms you do not need to be tested.
  •  If you were at the locations of interest at the times stated, you need to get a test.
  •  If you have symptoms but have not been to a location of interest stay home and call Healthline for advice.
  • The high demand at the Covid-19 testing sites may mean delays. The frontliners ask for your patience and empathy, please be kind.
  • So, while you wait, make sure you have water, food and something for your tamariki to do.
  • Have your NHI number handy, it’ll speed the Covid-19 testing information and help out the frontline staff.
  • A special thanks to all the hardworking staff at the testing centres, general practices and other clinics who continue to swab for COVID-19. 
Keeping track of where you've been

To stop any future spread of COVID-19, we all need to do the 3 Ws:

  • Where we have been
  • When we were there
  • Who we met
  •  Using the NZ COVID Tracer app with Bluetooth turned on is one way to do this
  • The NZ COVID Tracer booklet is another way and they are FREE and available in multiple languages
  • Order free Tracer booklets quickly and easily online 
Other useful resources
  • More information on transport and travel by Alert Level can be found on the Ministry of Transport website.
  • Foreign nationals in need of assistance can check their eligibility and apply online
  • Connected.govt.nz has been launched by MDS to assist workers, employers and job seekers navigate all of the available COVID recovery programmes and assistance. The website is supported by a free phone line, 0800 264 737 and MSD have 35 physical Connected locations around the country.

Covid   protect yourself and others