NOT PICKED UP? We need to know your address so we can arrange pick-up. Call 0800 734 834 or 07 862 8609 or create an Online Service Request. WHAT TO PUT OUT - It alternates: Rubbish bins one week, Recycling the next week. Food scraps bins every week. Please refer to our Collection Calendar.
Yes, if you live in Mackaytown, Karangahake, Waikino, or Waihī.
Karangahake Gorge collection day
From 1 September 2023, Mackaytown, Karanghake and Waikino will be collected on a Tuesday.
Two collection days for Waihī
Waihī will be split into two collection days. This is to accommodate our own fleet taking over Whiritoa's collection, rather than it being on the Whangamata route.
From Monday 4 September, Waihī’s collection will be split into Zone One (Monday Collection) and Zone Two (Tuesday collection). The type of collection will be the same for the whole town, ie rubbish or recycling week.
Zone ONE - Collected Monday
Properties on the Waihī College side of Parry Palm Ave, Seddon Street and State Highway 25.
Zone TWO - Collected Tuesday
South Waihī (including East Waihī)
Properties on the BP Service Station side of Parry Palm Ave, Seddon Street and State Highway 25.
Retail businesses and any residential properties on both sides of Seddon Street and Rosemont Road, including Martha Street and the top end of Haszard Street and Gilmour Street.
Here’s what’s staying the same
These collection days for the following areas remain the same:
But it’s important to remember… Whether your collection day has changed or stayed the same, you’ll still need to check the kerbside calendar to see if it’s your rubbish or recycling collection week. The new online kerbside calendars will be updated before the end of August.
The local schools have got right behind our education campaign with Kate Meads, NZ's sustainability guru!
We're pleased to confirm that in addition to the presentations that the HDC team is doing around the district, we have Kate Meads on board for some educational community events and unique school 'Amazing Waste Race' workshops.
School events are during school hours for the learners, but please join us at one of our community events if you'd like to learn more about how you can reduce waste and make the most of your new kerbside collection service.
Thursday 27 July
11:00am - Kerepēhi School
1:30pm - Kaiaua School
4-5:30pm – chat with shoppers, Countdown, Paeroa
Tuesday 1 August
1:45pm – Ngātea Primary School
3:30-5:00pm – chat with shoppers, Four Square Ngātea
5:30-7:30pm – Waste-Ed with Kate Community Workshop, Ngātea Hotel
Thursday 3 August
9:00am – Waihi College
Friday 4 August
11:00am – Waihi Friendship Group
Tuesday 22 August
11:00am - Paeroa Community Event, Waste-Ed with Kate, Paeroa War Memorial Hall
4:00pm - Waste-Ed with Kate Community Workshop - Waikino School
Yes, starting from 1 September 2023 we’ll no longer be using official pre-paid 60-litre yellow plastic rubbish bags for kerbside collections.
Instead, we’ll be using 140-litre red lidded wheelie bins, just like the ones we use for recycling except a bit smaller. Collections will be fortnightly.
There will be a ‘Pay As You Throw’ (PAYT) tag used to pay for these collections. You’ll be able to purchase the PAYT tags at retail outlets and our Service Centres. The lime green tags will cost $8.00 each. It's important to always buy a Hauraki District Council lime green tag, as retailers may also stock tags for other councils, which are different colours to ours.
If you do not attach a pre-paid tag to your rubbish bin, or attach it incorrectly, it will not be emptied. Ensure that the tag is looped through both the red and black handle on the side of the bin.
The new bins will be delivered to households during July and August.
Must the rubbish bin go out every fortnight, even if it's not full?
No, that is the beauty of the Pay As You Throw system. By implementing a pre-paid system, each household is only paying for the rubbish they generate – providing a financial incentive for people to reduce their waste.
So whether you put your rubbish bin out fortnight, monthly, or are a super eco-warrior and do it once a year, the choice, and cost, is yours.
Moving away from single-use plastic bags is also better for the environment.
Yellow bags will not be collected at kerbside from the 1st of September, however, we'll accept yellow pre-paid bags up to the end of December 2023 at the Waihī and Paeroa Refuse Transfer Stations.
It means you can use up any stock of bags that you have, but yellow bags will not be available for purchase from 1 September 2023, only the pre-paid Pay As You Throw (PAYT) tags. There will be no refund on un-used bags.
For rural residents, after December 2023, you can use the 60 litre black kleensaks and take them to the Refuse Transfer Stations. The cost of disposal is currently $5.00 including GST per bag. In October, we'll be starting a kōrero with our rural community about the feasibility of a rural kerbside collection service.
When we started audits of the pre-paid yellow rubbish bags in 2021, they showed that 47 percent of waste going to landfill was food scraps.
Food scraps in landfill, as they break down, give off green-house gases like methane, which is not great for the environment. Getting food scraps out of landfill and collected to make compost is a much better use of the resource and gets the goodness back into the soil, where it belongs.
MfE is not only making new rules, but also providing money to support the changes. The Government announced recently that all councils need to implement household kerbside food scraps collections by 2030.
No. One week you will have your recycling bin (paper, cardboard, tins and rigid plastics 1,2 and 5) and glass crate collected, along with food scraps bin; the alternate week you will have your rubbish bin collected, along with your food scraps bin.
Replacing the yellow pre-paid plastic bags with a bin solves two issues – it’s reducing the reliance on plastic and having a lid, especially for the food scraps bin, means no more bags being torn open by animals or birds. It also means a safer way to empty the bins as the truck uses an automated arm to pick them up. It’s a win-win for the environment and the collection team.
The government recently announced that all councils need to implement household kerbside food scraps collections by 2030, so we’re ahead of the game.
Where there is limited space on the kerbside, you can place your food scraps bin and glass bin directly in front of your wheeling bin. Allow approximately 30 cm between the bins so the automated arm from the truck has room to pick up the individual bins.
From the 1 September, bach or absent owners can register for a Put Back My Bins service for all bins (landfill, recycling, glass and food scraps) at a cost of $30.00 per house per year in addition to the targeted rate. The bins must be placed at kerbside and after collection, will be placed by our contractor inside the property boundary.
Rate payers can register for an Assisted Kerbside Collection for all bins (landfill, recycling, glass and food scraps) at a cost of $60.00 per year in addition to the targeted rate. The contractor will fetch the bins off the property and return them to the same place.
Interested? Contact our friendly customer services team on 0800 734 834 (free in district) or 07 862 8609 to register your interest.
The food scraps bin can accept items like fruit, vegetables, cooked food, meat, fish, egg shells and coffee grounds and tea leaves (not tea bags), left overs, spoiled food, cereals, bread and dairy products.
The food scraps bin is for food waste only not green waste (garden or grass clippings). Green waste must still go to the Refuse Transfer Stations.
You will receive an information booklet when your bin is supplied with more detailed information on what can go in the bin as well as tips on how to make the best use of your food scraps bin.
Every property in the district pays towards the running of the Waihī and Paeroa Refuse Transfer Stations (RTS). You can recycle free of charge at these sites. We’ll be adding a new Recycling and Green Waste collection centre in River Road Ngātea for Plains residents by 1 September 2023.
Only properties that receive a kerbside recycling service pay a targeted rate for recycling collections. The targeted rate covers the kerbside collection service and disposal costs.
The pre-paid ‘Pay As You Throw’ (PAYT) tag for the 140-litre rubbish to landfill bin will cost $8.00 per collection (recommended retail price). The landfill bin, collected fortnightly, replaces the 60-litre pre-paid official yellow rubbish bags. The $8 is a lower rate per litre of rubbish than the yellow bags.
The tag fee covers the total cost of waste destined to landfill including its collection, transportation, disposal costs and government fees (including Government waste levy and emission charges).
The more you divert from your landfill bin into your new food scraps bin (collected weekly) and your recycling wheelie bin and glass recycling crate (collected fortnightly), the less will go in your landfill bin.
Remember, we also have collection bins in the district for soft plastics and Liquid Paper Board cartons (like TetraPaks®). Chances are, you might not need to put your landfill bin out every fortnight if you take advantage of all the recycling options in the district. With the PAYT tag, you'll only need one when you put your landfill bin out for collection.
The goal is to reduce unnecessary items going to landfill by reusing, repurposing, recycling and regenerating the earth’s precious resources.
A sticker to place on the lid of your current recycling bin to update the plastics information.
Be in to win
Find your unique number on the back of the flipchart guide - it's your entry into our draw to win one of four prizes of a six months' supply of PAYT tags for your rubbish bin.
Drawn throughout August.
We’ll publish the winning numbers in the Valley Profile and HC Post newspapers, as well as on our website and Facebook, so keep your guide handy. Its wire bound like a calendar and can be hung up or placed flat in a drawer. Now that's handy!
While we’re delivering the new bins, we’re also retrofitting existing recycling bins with a Radio Frequency Identification (RFID) tag. The tag enables us to identify missed collections and if a bin is lost or stolen, we can return the bin to the correct property. Your new rubbish bin will already have an RFID tag. We won't be tagging the glass recycling crate.
How do I get my recycling bin tagged?
We need you to place your recycling bin out on the kerbside on the day shown below and leave it out for the coming week until the tagging crews have been (they’ve advised that people should leave the bin out for the week preferably, as they don’t know exactly when they will get to each street). By having the bins out Sunday night, they'll be able to make an early start on Monday morning.
Sunday 23 July
Paeroa, Kerepēhi, Turua, Ngātea, Waitakaruru and Kaiaua
Sunday 30 July
Mackaytown, Karangahake, Waikino, Waihī and Whiritoa
Yes. Council will take over the management and operation of the Refuse Transfer Stations (RTS) in Paeroa and Waihī from the 1 September 2023.
Paeroa and Waihī RTS operating hours: Monday & Tuesday CLOSED Wednesday to Sunday OPEN from 10:00am to 4:00pm
From the 1 September, we’ll also open a new Recycling and Green Waste collection centre for the Plains in River Road, Ngātea.
Ngatea Recycling Drop-off Centre operating hours: Recycling Bins will be available 24 hours / 7 days Green Waste can only be dropped off from 12:00 to 4:00pm on Wednesdays and Saturdays (when Council staff will be in attendance).
You’ll be able to drop off your clean recycling free of charge. That includes paper, cardboard, aluminium cans, tins and rigid plastics 1,2,5 and clean glass bottles and jars.
There will be many roles available with the new contractor Waste Management. If you are interested in what recruitment opportunities might be available, please contact Waste Management directly or keep an eye out on Seek and Trade Me Jobs.
Council will also be recruiting for staff for the Refuse Transfer Stations. Recruitment will start in July. Positions will be advertised on our website, in the local newspapers and on social media.
Please note: The information in the FAQs has been provided to the best knowledge of our Council at the time these FAQs were prepared in April 2023.
All councils must adopt a Waste Management and Minimisation Plan (WMMP), as per the
Waste Minimisation Act 2008.
This requires the development of a waste assessment, and
public consultation. We developed a draft plan called No Time to Waste Tiakina a Papa! Mimiti te Para! and asked for
feedback from 22 October to 22 November 2021. 184 individual submissions were received, with a total of 825
submission points (topics) addressed. We then amended our draft plan based on the community feedback and the
final plan was adopted by Council in February 2022.
The consultation period on the Council’s No Time to Waste Tiakina a Papa! Mimiti te Para!
document (the Waste Management and Minimisation Plan – WMMP) closed on 22 November
2021. Following the Council’s
decisions on the kerbside collection options, we prepared tender documents
accordingly for the new kerbside collection contract, which will start 1 September 2023. The new 10 year contract was awarded to Waste Management.
Here's the answers to the quiz (with average percentage of correct answers in blue text)
What’s new about the service:
New food scraps bin collected weekly; new rubbish wheelie bin (replacing pre-paid yellow bags) with lime green HDC Pay As You Throw Tag, collected fortnightly. No change to recycling bin and glass recycling crate. Collections alternate weekly between a Rubbish + Food scraps collection and Recycling + Food scraps collection (89.9%)
What time do your bins need to be at kerbside on collection day?
7:30am (62.2%). A further 35.9% answered earlier than 7:30am, which is also right! Better to be early than late on collection day
Which way do bins need to face at kerbside?
Front of bin faces the road. (96.9%)
How far apart should bins be at kerbside?
At kerbside, the foodscraps bin handle needs to be in what position?
At the moment, the new service is available for urban properties only. However, we'll be starting a kōrero with our rural community in October, to find out how much demand there is for a kerbside collection. Because rural roads are often long, and sparsely populated, there'll need to be buy-in from the majority of households on each rural road, before the service is viable. Once we've established the level of interest, we'll cost the service and then do a formal consultation with our rural community, as part of our Long Term Plan in March 2024.
At present, rural properties do not pay the targeted rate for kerbside collection, but they do pay the targeted rate for the provision of our Refuse Transfer Stations, along with all properties in Hauraki District.