New Kerbside Collection 2023
A New Kerbside Collection Service starts 1 September 2023.
Read the Frequently Asked Questions and latest advertisements:
What are the changes to the kerbside collections?
Our new 10-year Solid Waste Contract with Waste Management NZ Ltd begins on 1 September 2023. They'll provide kerbside rubbish and recycling collections.
From 1 September 2023, Council will take over the management and operation of the Paeroa and Waihī Refuse Transfer Stations.
Here's what the new kerbside collection service will look like
- A new 25-litre lockable food scraps bin, collected weekly
- A new 140-litre wheelie bin for rubbish to landfill, (replacing the 60L pre-paid yellow rubbish bags), collected fortnightly on a user pays (pay as you throw) basis
- Clean mixed recycling, collected fortnightly, using the current recycling wheelie bin (paper, cardboard, aluminium cans, tins and hard plastics 1,2 & 5)
- Glass recycling, collected fortnightly, using the current crate
- The new service will alternate each week between recycling+glass+food scraps week and rubbish+food scraps week.
Are we getting a rubbish bin instead of yellow pre-paid bags?
Yes, starting from 1 September 2023 we’ll no longer be using official pre-paid 60-litre yellow plastic rubbish bags for kerbside collections.
Instead, we’ll be using 140-litre red lidded wheelie bins, just like the ones we use for recycling except a bit smaller. Collections will be fortnightly.
There will be a ‘Pay As You Throw’ (PAYT) tag used to pay for these collections. You’ll be able to purchase the PAYT tags at retail outlets and our Service Centres. The tags will cost $8.00 each.
The new bins will be delivered to households during July and August.
Will the yellow pre-paid bags be collected after 1 September 2023?
Yellow bags will not be collected at kerbside from the 1st of September, however, we'll accept yellow pre-paid bags up to the end of December 2023 at the Waihī and Paeroa Refuse Transfer Stations.
It means you can use up any stock of bags that you have, but yellow bags will not be available for purchase from 1 September 2023, only the pre-paid Pay As You Throw (PAYT) tags.
Why do we need a food scraps bin?
When we started audits of the pre-paid yellow rubbish bags in 2021, they showed that 47 percent of waste going to landfill was food scraps.
Food scraps in landfill, as they break down, give off green-house gases like methane, which is not great for the environment. Getting food scraps out of landfill and collected to make compost is a much better use of the resource and gets the goodness back into the soil, where it belongs.
The new food scrap bins are funded by the Ministry for the Environment Manatū Mō Te Taiao (MfE).
MfE is not only making new rules, but also providing money to support the changes. The Government announced recently that all councils need to implement household kerbside food scraps collections by 2030.
Are the food scraps bin and rubbish bin optional?
No. All properties in kerbside service areas will receive a food scraps bin and a wheelie bin for rubbish.
Will the rubbish, recycling and crates all be collected in the same fortnight?
No. One week you will have your recycling bin (paper, cardboard, tins and rigid plastics 1,2 and 5) and glass crate collected, along with food scraps bin; the alternate week you will have your rubbish bin collected, along with your food scraps bin.
The food scraps bin will be collected weekly.
Why are there so many bins? Where will I put them?
Replacing the yellow pre-paid plastic bags with a bin solves two issues – it’s reducing the reliance on plastic and having a lid, especially for the food scraps bin, means no more bags being torn open by animals or birds. It also means a safer way to empty the bins as the truck uses an automated arm to pick them up. It’s a win-win for the environment and the collection team.
The government recently announced that all councils need to implement household kerbside food scraps collections by 2030, so we’re ahead of the game.
Where there is limited space on the kerbside, you can place your food scraps bin and glass bin directly in front of your wheeling bin. Allow approximately 30 cm between the bins so the automated arm from the truck has room to pick up the individual bins.
What if I’m not able to manage putting the bins out myself?
From the 1 September, bach or absent owners can register for a Put Back My Bins service for all bins (landfill, recycling, glass and food scraps) at a cost of $30.00 per house per year in addition to the targeted rate. The bins must be placed at kerbside and after collection, will be placed by our contractor inside the property boundary.
Rate payers can register for an Assisted Kerbside Collection for all bins (landfill, recycling, glass and food scraps) at a cost of $60.00 per year in addition to the targeted rate. The contractor will fetch the bins off the property and return them to the same place.
Interested? Contact our friendly customer services team on 0800 734 834 (free in district) or 07 862 8609 to register your interest.
What can I put in my food scraps bin?
The food scraps bin can accept items like fruit, vegetables, cooked food, meat, fish, egg shells and coffee grounds and tea leaves (not tea bags), left overs, spoiled food, cereals, bread and dairy products.
The food scraps bin is for food waste only not green waste (garden or grass clippings). Green waste must still go to the Refuse Transfer Stations.
You will receive an information booklet when your bin is supplied with more detailed information on what can go in the bin as well as tips on how to make the best use of your food scraps bin.
Will I be getting a kerbside bin for green waste as well?
No. Green waste needs to be taken to the Refuse Transfer Stations.
Will my bins’ collection day change?
At the moment, only Waihī will be affected by a change in the collection day. We’ll have more about that and any other changes soon. The collection service will operate across a four-day working week. We’ll let you know more about the kerbside collection calendar well before the start of the service in September 2023.
How will ratepayers / residents pay for the waste services?
Every property in the district pays towards the running of the Waihī and Paeroa Refuse Transfer Stations (RTS). You can recycle free of charge at these sites. We’ll be adding a new Recycling and Green Waste collection centre in River Road Ngātea for Plains residents by 1 September 2023.
Only properties that receive a kerbside recycling service pay a targeted rate for kerbside rubbish and recycling collections. The targeted rate covers the kerbside collection service and disposal costs.
The pre-paid ‘Pay As You Throw’ (PAYT) tag for the 140-litre landfill bin will cost $8.00 per collection. The landfill bin, collected fortnightly, replaces the 60-litre pre-paid official yellow rubbish bags. The $8 is a lower rate per litre of rubbish than the yellow bags.
How can I keep costs down?
The more you divert from your landfill bin into your new food scraps bin (collected weekly) and your recycling wheelie bin and glass recycling crate (collected fortnightly), the less will go in your landfill bin.
Remember, we also have collection bins in the district for soft plastics and Liquid Paper Board cartons (like TetraPaks®). Chances are, you might not need to put your landfill bin out every fortnight if you take advantage of all the recycling options in the district. With the PAYT tag, you'll only need one when you put your landfill bin out for collection.
The goal is to reduce unnecessary items going to landfill by reusing, repurposing, recycling and regenerating the earth’s precious resources.
When will I receive my new bins?
You will receive your bins by August 2023. The schedule for the bin rollout will be confirmed closer to the time.
Will there be any changes to the Refuse Transfer Stations operations?
Yes. Council will take over the management and operation of the Refuse Transfer Stations in Paeroa and Waihī from the 1 September 2023.
We intend to open both of them from 9am - 5pm, Wednesday - Sunday. Both transfer stations will be closed on Mondays and Tuesdays. (This is an update from our original hours that we posted of Tuesday - Sunday).
From the 1 September, we’ll also open a new Recycling and Green Waste collection centre for the Plains in River Road, Ngātea.
You’ll be able to drop off your clean recycling free of charge. That includes paper, cardboard, aluminium cans, tins and rigid plastics 1,2,5 and clean glass bottles and jars. We’ll determine the operating hours closer to the time and advertise them on our various channels.
What happens to my recycling collected at kerbside (recycling, glass and food scraps)?
Your food scraps will go to Living Earth at Tirohia Energy Park, just outside Paeroa, where it will be processed for composting.
Your glass and recycling will be taken by Waste Management to a MRF (Materials Recovery Facility).
Will there be employment opportunities?
There will be many roles available with the new contractor Waste Management. If you are interested in what recruitment opportunities might be available, please contact Waste Management directly or keep an eye out on Seek and Trade Me Jobs.
Council will also be recruiting for staff for the Refuse Transfer Stations. Recruitment will start in July. Positions will be advertised on our website, in the local newspapers and on social media.
Please note: The information in the FAQs has been provided to the best knowledge of our Council at the time these FAQs were prepared in April 2023.
When and how did Council consult on the waste management and minimisation plan?
Background | Te Kōrero Ā Mua
All councils must adopt a Waste Management and Minimisation Plan (WMMP), as per the Waste Minimisation Act 2008.
This requires the development of a waste assessment, and public consultation. We developed a draft plan called No Time to Waste Tiakina a Papa! Mimiti te Para! and asked for feedback from 22 October to 22 November 2021. 184 individual submissions were received, with a total of 825 submission points (topics) addressed. We then amended our draft plan based on the community feedback and the final plan was adopted by Council in February 2022.
The consultation period on the Council’s No Time to Waste Tiakina a Papa! Mimiti te Para! document (the Waste Management and Minimisation Plan – WMMP) closed on 22 November 2021. Following the Council’s decisions on the kerbside collection options, we prepared tender documents accordingly for the new kerbside collection contract, which will start 1 September 2023. The new 10 year contract was awarded to Waste Management.