Building Consents Online Frequently Asked Questions

View these easy to follow video tutorials:

Objective Build User Tutorials

They’ll continue to be processed using our previous system. This means you won’t be able to see them in the Objective Build customer portal. It also means if you have a consent that was lodged before 1 October 2020, you’ll need to keep sending information to us in the standard way using our email address info@hauraki-dc.govt.nz.

The majority of our building consents are already received electronically by email which is fantastic. If you don’t have access to the internet, we will accept your paper application, however there are a few things we need you to consider:

• Can an agent submit the consent for you?
• Do you have a family member or friend that can help / submit on your behalf?

If you don’t have access to the internet nor have an email address and need to submit a paper application, please book a Building Consent Application meeting with our building consent team in our Paeroa office, who will lodge it online for you.

We’ll need to scan all your documents so this service does have a scanning fee of $20 for 1-50 pages A3 or A4, $5 per page A1 or A2. All documentation will be sent out in the mail, standard printing fees will apply, A4 B&W $0.30, A3 B&W $0.50.

From 1 October, when you’re ready to lodge a building consent, open the Building Consent Application portal from the “How to Lodge an Application” page on the Hauraki website, create an account for yourself if required, using your name, email address and a secure password and you’re good to go.

If you are already registered with Objective Build through another council, then you don’t need to register again. Just keep using your current login and when you select the address for the consent, the system will know what council to send the application to.

No. There is no facility for accepting payments that way. When a payment is due, we’ll invoice you. Payment can then be made by internet banking or at one of our service centres in Ngatea, Paeroa or Waihi.

You can save your application at any time, check out the video tutorials then return to your application. Objective Build has a helpdesk you can call which shows up when you are logged into the portal.

You’ll still need to call our friendly customer support team to book an inspection on 0800 734 834 (in district) or 07 862 8609. Our geographic area is very spread out so to get the best availability for customers, and to minimise travel time, we co-ordinate our inspectors’ calendars.

After each inspection, you’ll receive an Inspection Report via email. They can be viewed at any time, in your customer portal too.

Remember, you can only book inspections once your Building Consent, AND any related Resource Consents have been issued. Sometimes the Consents are ready at different times, but you can only start building once both have been issued.

All your Licensed Building Practitioners (LBP’s) for restricted builds must listed on the Building Consent, before an inspection can take place. It’s easy to add their details through your customer portal at any time.

Yes. Your agent can invite you as a user to the consent. If you’ve requested access and haven’t received it, give our building team a call on 0800 734 834 (in district) or 078628609 and once we’ve confirmed your details, we’ll add you to the consent.

You’ll be able to see all the same information as your agent.

This type of certificate is not currently available in the Objective Build portal. If you require this type of certificate please visit the Build Waikato website, complete it and send it to us using your Objective Build online portal.

Build Waikato application forms