The Hauraki District Council provides services and facilities for the whole of the Hauraki District. That includes topics such as: dogs, rates, food safety and environmental health, community facilities (libraries, halls, pools, parks, toilets, etc), water, wastewater, rubbish collections, resource consents, alcohol licensing, fire permits and more.
How can I find information about Council services and facilities?
Information about the Hauraki District Council's Services and Facilities can be found on this website in a number of ways:
- select from the Related Links on the left of this page
- select from the main menu by hovering over Our Services & Facilities in the banner above
- select from the A-Z (to the right)
- use the Search option (to the right)
Contact Us if you are having difficulty finding what you need please phone us on 07 862 8609 or 0800 734 834 (freephone from within the district) or call into one of our Council Offices.
Online Services
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FixIt - Service Request OnlineDo you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent attention please contact us directly.
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Ask It - Ask a QuestionIf you have a question that you can't find an answer to on our website please Ask It.
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Suggestions / FeedbackIf you have a suggestion about how we can improve our service to you or if you would like to give us feedback about service you have received from us then please tell us.
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Online Credit Card PaymentsPayments can be made by credit card for your Hauraki District Council rates, water and dog registrations. You will require identifying information from your invoice to complete your payments.
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Online MapsHauraki District Council (HDC) Web Maps Application. This free service is a GIS (Geographic Information Systems) Application used to deploy the council’s spatial data. The Online Maps can be viewed on all devices including Desktop Computers, Laptops, Tablets, and Smart Phones. See more information about the online maps (including 'How To' instructions) or launch the application from the link below.
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Rating Information DatabaseSearch online for situation details, valuation information and rates information on your property.
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Property File RequestsProperty files can be viewed in person at any of our offices or an electronic copy can be ordered by completing the online order form. View more about property files.
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Cemetery Online SearchAn online search of the Hauraki District Council cemetery records.
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Licensed Building Practitioner Notification
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Libraries OnlineLearn all about our Libraries and what services they offer. Try the online Book Catalogue.
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Are you new to the Hauraki District?
Council Offices
Hauraki District Council offices are located in Paeroa, Ngatea and Waihi.
(07) 862 8609 or 0800 734 834 (from within the district) Location & contact details
Libraries
Hauraki District Libraries operate three branches located in Ngatea, Paeroa and Waihi.
Library hours and locations | Hauraki District Libraries Website
Rubbish/Refuse/Recycling
Hauraki District Council provides a pre-paid rubbish bag collection and recycling service for most urban areas. Two refuse transfer stations are operating in the Hauraki District, located in Paeroa and Waihi.
Find out about Rubbish & Recycling
Rates
Information about property rates, water rates, instalment dates, payment methods and access to the Rating Information Database. Find out about Rates
Dogs
Registration fees, regulations and information about keeping dogs in the Hauraki District.
Find out about Dogs
Fees and Charges
For a full list of fees and charges for all regulatory and council services. View the Fees and Charges.
Service Requests
Do you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent issues please contact the Council directly on (07) 862 8609 or 0800 734 834 (from within the District).