COVID-19 – what we’re doing
During the COVID-19 our number one priority continues to be the well-being of our communities, local businesses and staff
We'll do our best to continue to meet the essential needs of our communities in these unprecedented times.
Find out what’s happening with our facilities, services and venues
Find information about coronavirus
Hauraki District Council can be contacted 24 hours a day, 7 days a week. An answer service is available to take calls outside of office hours and will pass on urgent issues to Council staff where needed.
Urgent Council Issues
Council office hours are from 8:00am to 4:30pm Monday to Friday except for Public Holidays.
If you have an emergency that concerns Hauraki District Council ourside of normal business hours, please phone the Council on:
07 862 8609 or 0800 734 834 (from within the District).
You will connect with an operator of our after hours answer service who will take all of the details and pass your message onto Council Staff.
If your call is urgent it will be passed on immediately to on-call staff. Otherwise it will be passed onto staff at the beginning of the next business day.
Non-Urgent Council Issues
If you have an issue that is not urgent but you would like to pass it onto Council staff outside of normal business hours, you may also use our Online Service Request form.