COVID-19 Orange settings
For all information and updates on COVID-19 in New Zealand, please go to www.covid19.govt.nz
Council’s facilities and services with Omicron in the community
With Omicron cases continuing to occur in our communities, council’s services and facilities will likely be affected ad positive cases and self-isolation situations inevitably arise. Our staff and contractors are impacted by COVID-19 restrictions in the same way that our communities are, and as cases continue to occur, this will start having an impact on the services and facilities we provide for our communities.
- Rubbish and Recycling
- Community facilities
- Consent and licensing applications
- COVID Testing locations
- Key contacts and sources of information
Council services and facilities
With Omicron cases continuing to occur in the community, council’s services and facilities will likely be affected as positive cases and self-isolation situations inevitably arise.
We are doing our best to be agile and are already seeing some of these effects at our facilities, but please bear with us as it may be at short notice that our services changes or facilities close or amend their operations due to staff numbers.
Facilities (including libraries, council offices and pools) may close or amend their operations at short notice because of a COVID-19 positive situation or because staff are self-isolating.
Rubbish and recycling kerbside collections may also be affected as drivers and sorters may be required to self-isolate. The priority is to ensure rubbish collection continues as normal so while we still collect recycling, on some occasions, this may be required to go to landfill. If you would prefer to do so, you can continue to stockpile it until we resume services.
We appreciate your understanding as we work through the uncertainty that is Omicron. We will be focused on providing our critical services to our communities while keeping our staff and community safe.
Changes may be at short notice so updates will be provided via Facebook and our E-newsletter as well as here on our website and local media.
Rubbish and Recycling
| Service / facility | Status and details |
| Kerbside rubbish collection | Service running as usual Normal collection days apply Find out more about Kerbside collections |
| Kerbside recycling collection | Service running as usual Normal collection days apply Find out more about Kerbside collections |
| District refuse transfer stations |
Facilities Open • Eftpos only – no cash accepted |
Community facilities
| Service / facility | Status and details |
| Customer Service Centres (Paeroa, Waihi, Ngatea) | Open Face coverings are mandatory |
| Libraries (Paeroa, Ngatea, Waihi) | Open Face coverings are mandatory |
Consent and licensing applications
| Service / facility | Status and details |
| LIMs | Standard and Urgent LIMS can be processed during Red settings. Only email links to the report will be provided. No hard copies. |
| Building and resource consent applications |
Building consent applications will be accepted via AlphaOne as per normal. View more about lodging a building consent |
| Building inspections |
Inspections available |
| Food verifications |
Inspections available |
| Health inspections |
Inspections available |
COVID Testing locations
Community testing and Rapid Antigen Tests (RATs) collections centres in our District:
Paeroa
Paeora Racecourse, Paeroa, entrance from Ainslie Road.
Waihi
Waihi Netball Courts Carpark, 2 Baker St, Waihi
Ngatea
Hugh Hayward Domain Carpark, 78 Orchard West Rd, Ngatea
As the days and times are subject to change, we recommend you check on the Waikato District Health Board website: Waikato DHB COVID-19 testing.
More information on other testing sites and RATs is also available on their website.
Key contacts and sources of information
COVID-19
For everything you need to know about COVID-19 and how you can unite against COVID-19, go to the New Zealand Government COVID-19 website
Health advice and information
For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or visit the Ministry of Health website.
Support for individuals, families, employers and self-employed people
For info about the support available for individuals, families, employers and self-employed people affected by COVID-19, contact Work and Income services on 0800 559 009 or go to the Work and Income website.
Contact and support
• Healthline 0800 358 5453
• Government helpline 0800 779 997
• Need to talk? Call or text 1737
• Essential business enquiries essential@mbie.govt.nz or 0800 22 66 57
• Reporting breaches of self-isolation NHCCselfisolation@health.govt.nz
• Reporting breaches of any COVID-19 restrictions 105.police.govt.nz
Get in touch with us
You can contact us anytime by calling 07 862 8609 or 0800 734 834 (from within the district) or email info@hauraki-dc.govt.nz
To stay up-to-date:
• keep an eye on our Facebook page
• subscribe to our e-newsletter Stay in the Loop
• see our latest news
What we all need to do to keep safe
Stay home if you're sick: If you have cold or flu symptoms, stay home and call Healthline or your doctor about a free COVID-19 test.
Keep track of where you’ve been. This is now mandatory for everyone aged 12 and over. You can do this by using the NZ COVID Tracer app. Scan QR codes everywhere you go and turn on Bluetooth tracing.
Practise good hygiene: Wash your hands with soap. Cough or sneeze into your elbow. Clean surfaces.
For more information about what measures you need to take to keep safe go to the New Zealand Government COVID-19 website.
Services are at Red settings
More about our services at red settings.
View government restrictions at www.covid19.govt.nz
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Council Facilities & ServicesOpen. More details at COVID-19 Council Services |
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Council LibrariesOpen. View more information on the library website. |
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Online Services |
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News stories |
