Freephone 0800 800 405 has been established for Waikato people struggling during the COVID-19 lockdown to get food, groceries, medication or other household goods and services.
Helpline available from 7am - 7pm
The freephone service established by the Waikato Civil Defence and Emergency Management Group is available between 7am and 7pm daily, but does not replace other government helplines already in operation.
Call centre staff will collect information which will enable local welfare teams to prioritise the needs of individuals and whānau during the self-isolation period, and then coordinate the necessary support.
These measures will particularly assist the disabled, at risk groups, and people without access to their own transport. These services are intended for those facing hardship and are offered in addition to a range of other support measures provided by other agencies, particularly the Ministry of Social Development.
'Need to talk' service
For support with grief, anxiety, distress or mental wellbeing, you can also call or text the 'Need to talk?' service on 1737. This service is free, available 24 hours a day, 7 days a week and gives you the chance to talk it through with a trained counsellor.