Scenery Car House

Hot Topics

COVID-19 Council Updates

Stay up to date with Council operations, activities, and services.

Kerbside Collections

During the COVID-19 lockdown rubbish will be collected fortnightly on your normal recycling week. 

Week 2 begins Monday 30 March 2020


COVID-19 in New Zealand

For all national updates and information

Service Request Online

Do you have a Council related problem that requires attention?

Water restriction status

Waihi & Waikino alternate days for outdoor water use.

Drainage Committee elections

Nominations 25 February to 4:00pm Tuesday 31 March 2020.

We Need To Talk

Opportunities to tell us your thoughts...

Rubbish and recycling

Collections

Rubbish will be collected fortnightly on your normal recycling week.

bags in binsDuring these extraordinary circumstances, everything (recycling included) will be sent to landfill to protect the health and well being of our communities, staff and contractors.

  1. Please put your rubbish and recycling (except glass) in an official yellow council bag inside your big black and yellow wheelie bin, so staff do not have to touch it. 

  2. If your bag is not in your wheelie bin, it won’t be picked up.

  3. Glass recycling bins will not be emptied due to the risk of spreading the virus.

If anyone in your household is sick, please double bag your rubbish and recycling, but only the outside bag needs to be an official bag.

Please remember keeping our towns clean is everyone’s responsibility. Contractors can’t pick up any loose rubbish, you will need to pick up their own rubbish if the bin is knocked over or rubbish spills on the street.

Paeroa Refuse Transfer Station

Closed. 

Waihi Refuse Transfer Station

Closed.

Rubbish and recycling for our rural communities
  • Our refuse transfer stations are now closed but they will still offer some services for our rural communities and those without kerbside collections.

  • A bin for bagged rubbish and recycling (except glass) will be available outside each transfer station from 12.30 to 4pm on the kerbside collection day for that town.

  • In Paeroa that’s fortnightly starting Thursday 2 April. In Waihi that’s fortnightly starting Thursday 9 April.

  • If anyone in your household is sick, please double bag your rubbish and recycling, but only the outside bag needs to be an official bag.

  • A bottle bank for glass disposal will be permanently available outside our refuse transfer stations in Waihi and Paeroa. Please avoid regular trips for small loads and stockpile your glass as much as possible, ideally until recycling resumes.

Frequently asked questions and answers

Changes to rubbish and recycling due to COVID-19

What has changed about rubbish collection during the Level 4 Lockdown?
What must I do if someone is sick in my household?
What happens to recycling?
Why must I use an official bag for my recycling?
Why must we incur more expense when everyone is worried about money?
What if I don’t want to put my recycling in a bag?
How will you know if people are going to use a yellow bag? They may use anything?
What if I have another non council bin? Can I put my bagged rubbish in there and put out two bins?
What if my bin is already full from one week’s worth of recycling?
What happens if we share a bin with another flat and its already full?
Can I still take my household refuse and garden waste to the refuse transfer station?

 

What has changed about rubbish collection during the Level 4 Lockdown?
  • From Monday 30 March, rubbish will be collected fortnightly, not weekly, on your normal recycling week (until the end of lockdown). During these extraordinary circumstances, everything (recycling included) will be sent to landfill to protect the health and well being of our communities, staff and contractors. 
  • Put your rubbish and recycling (but no glass) in a yellow council bag and put it INSIDE your black and yellow wheelie bin. Everything in the bin must be bagged so that staff do not have to touch it. 
  • Glass recycling bins will not be emptied due to the risk of spreading the virus. 
  • Wheelie bins must be outside by 7:30am on the day of your collection. 
  • If yellow bags are not in your wheelie bin, they won't be collected.
  • Bagging the rubbish inside your bin is about stopping contact - so you don't have to touch it, and neither do our staff or contractors. Wheelie bins are picked up and emptied by a hydraulic arm.

  • Keeping our towns clean is everyone's responsibility. If your rubbish is knocked over or spilled on the street, you will need to pick it up yourself as our contractors can't collect it.

  • You can continue to buy bags at supermarkets. 
  • Starting dates and locations for the first fortnightly collection are:

         Wednesday 1 April - Ngatea, Waitakaruru, Kaiaua
         Thursday 2 April - Paeroa, Mackaytown, Karangahake
         Monday 6 April - Whiritoa
         Wednesday 8 April - Kerepehi, Turua
         Thursday 9 April - Waihi Waikino

What must I do if someone is sick in my household?
  • If anyone in your household is sick, please double bag your rubbish and recycling, but only the outside bag needs to be an official bag
What happens to recycling?
  • Recycling must go inside the yellow council bag as well (no glass). No loose items are to be in the bin. All rubbish and recycling will be picked up on the usual day for recycling in your town. Glass recycling will not be collected during Level 4, to prevent the spread of COVID-19.
Why must I use an official bag for my recycling?
  • At this stage, we need to cover the cost of recycling now going to Landfill. This is because recycling can no longer be sorted by hand. All rubbish and recycling collected during the Level 4 Lockdown must be bagged in a council bag and placed in the bin so that staff do not have to touch or handle it.
  • You can put recycling in with your rubbish, in the same bag.
Why must we incur more expense when everyone is worried about money?
  • Rubbish collection is a user pays system. We think it is fairer for the individual to cover the cost of their own rubbish and recycling, rather than expecting other rate payers, who may generate less waste, to pick up the cost.
What if I don’t want to put my recycling in a bag?
  • You can stockpile your clean recycling and have it collected when recycling resumes, or take it to the refuse transfer station yourself, when it reopens. 
How will you know if people are going to use a yellow bag? They may use anything?
  • We are relying on the good will of people to do the right thing.
What if I have another non council bin? Can I put my bagged rubbish in there and put out two bins?
  • Our contractors are only contracted to collect our council bins, with one per household.
What if my bin is already full from one week’s worth of recycling?
  • If you need to make room for your rubbish bags, you can take out your clean recycling and stockpile it until it can be recycled or taken to the refuse transfer station when it reopens.
What happens if we share a bin with another flat and its already full?
  • You will have to work with your neighbour to share the bin. If you think your property should have its own bin, but it doesn’t, we can check that for you. However, we have been advised that no new bins will be delivered during the Lockdown period.

 

Refuse Transfer Stations

Can I still take my household refuse and garden waste to the refuse transfer station?
  • Our refuse stations are now closed.
  • They will have limited service available at the gate for rural residents and others without kerbside collection to drop off household rubbish and recycling in official council bags only.
  • If someone in your household is sick, you must double bag all your rubbish/recycling. Only outer bag needs to an official bag in this case.
  • A bottle bank will also be available permanently outside our refuse transfer stations in Waihi and Paeroa. Please avoid regular trips for small loads and stockpile your glass as much as possible, ideally until recycling resumes.
  • Hours will be from 12.30 to 4pm on the fortnightly collection day for that town.
  • In Paeroa that’s fortnightly starting Thursday 2 April.
  • In Waihi that’s fortnightly starting Thursday 9 April.
  • No garden waste or metal recycling can be accepted
  • Whiritoa will have a bottle bank at the Whiritoa tennis court location.