Scenery Car House

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COVID-19 Council Updates

Stay up to date with Council operations, activities, and services.

Kerbside Collections

During the COVID-19 lockdown rubbish will be collected fortnightly on your normal recycling week. 

Week 1 begins Monday 23 March 2020


COVID-19 in New Zealand

For all national updates and information

Service Request Online

Do you have a Council related problem that requires attention?

Water restriction status

Waihi & Waikino alternate days for outdoor water use.

Drainage Committee elections

Nominations 25 February to 4:00pm Tuesday 31 March 2020.

We Need To Talk

Opportunities to tell us your thoughts...

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or use our Suggestions form to submit your feedback.