Scenery Car House

Hot Topics

COVID-19 Council Services

Our services at Alert Level 2.

Service Request Online

Do you have a Council related problem that requires attention?

Kerbside Collections

Week 2 begins Monday 27 September 2021


Three Waters Reform

Government’s proposed changes

We Need To Talk

See the topics we're consulting on...

Tirohia Landfill Resource Consent

View information about this application.

New mining proposals

OceanaGold presents proposal to extend mining life in Waihi to 2037 and beyond

Our Customer Charter

Your rights as a customer are:
  • to be treated with respect
  • to receive a timely and accurate response
  • to have access to relevant information.
Our commitment to you:
  • We will respond to you promptly.
  • Our staff will identify themselves.
  • We will provide knowledgeable staff at first contact.
  • We will fairly interpret and apply the laws, by-laws and regulations.
  • Our services standards will be freely available.
  • We will review feedback from our customers.
Customer feedback:
  • We welcome feedback about our service.
  • The Council has formal feedback procedures. Ask for an information brochure, or use our Suggestions form to submit your feedback.