Scenery Car House

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COVID-19 Council Updates

Our services at Alert Level 2.

Service Request Online

Do you have a Council related problem that requires attention?

Kerbside Collections

Week 1 begins Monday 21 September 2020

Proposed Plan Change 4

View the proposed changes to the Operative District Plan

We Need To Talk

Opportunities to tell us your thoughts...

New mining proposal

New Waihi mining proposal shared with Council


Love Hauraki

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COVID-19 - what we're doing

We're back to alert level 2.

Changes to our services include physical distancing and hygiene measures, washing your hands and coughing or sneezing into your elbow.

Find out what's happening with our facilities, services and venues

Find information about coronavirus 

URGENT issues

If your Council related problem is urgent and requires immediate attention, e.g. a water break, flooding, dogs, noise, etc...

Please phone 07 862 8609 or 0800 734 834 now.  These numbers are attended 24 hours a day, 7 days a week.

If you are happy for your request to be viewed on the next working day, please fill out the form below.

Non-Urgent issues

For less urgent problems log a request for service online by completing the following form or you may contact the Council directly.



Fix It Service Request

FixIt - Service Request Online

Do you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent attention please contact us directly.

Make a Service Request Online 

Ask It - Ask us a question

Ask It - Ask a Question

If you have a question that you can't find an answer to on our website please Ask It.  

Ask a Question

Say It - make a suggestion or give feedback

Suggestions / Feedback

If you have a suggestion about how we can improve our service to you or if you would like to give us feedback about service you have received from us then please tell us.

Suggestion Form