Scenery Car House

Hot Topics

COVID-19 Council Updates

Our services at Alert Level 1.

Service Request Online

Do you have a Council related problem that requires attention?

Kerbside Collections

Week 2 begins Monday 7 June 2021. Collections will be 1 day later this week due to Queen's Birthday.

We Need To Talk

See the topics we're consulting on...

Tirohia Landfill Resource Consent

View information about this application.

New mining proposal

New Waihi mining proposal shared with Council

URGENT issues

If your Council related problem is urgent and requires immediate attention, e.g. a water break, flooding, dogs, noise, etc...

Please phone 07 862 8609 or 0800 734 834 now.  These numbers are attended 24 hours a day, 7 days a week.

If you are happy for your request to be viewed on the next working day, please fill out the form below.

Non-Urgent issues

For less urgent problems log a request for service online by completing the following form or you may contact the Council directly.


Holidays Service and operating hours for Christmas 2020 and New Year 2021. For urgent enquiries call 0800 734 834 anytime, day or night. 



Fix It Service Request

FixIt - Service Request Online

Do you have a Council related problem that requires attention? Fill in the online Service Request form or for urgent attention please contact us directly.

Make a Service Request Online 

Ask It - Ask us a question

Ask It - Ask a Question

If you have a question that you can't find an answer to on our website please Ask It.  

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Suggestions / Feedback

If you have a suggestion about how we can improve our service to you or if you would like to give us feedback about service you have received from us then please tell us.

Suggestion Form