Water Supply

Ministry of Health advice - plumbosolvency (flush your taps)

Some plumbing fittings have the potential to let minute traces of metals accumulate in water standing in the fittings for several hours. Although the health risk is small, the Ministry of Health recommends you flush a mugful of water from your drinking water tap each morning before use to remove any metals that may have dissolved from the plumbing fittings. We recommend this simple precaution for all households, including those on public and private water supplies.

Drinking water

Water supply activity involves providing domestic and agricultural water to the Hauraki communities. Water supply is a core service of the Council and a sound water supply is important for public health and safety and economic wellbeing.

Fresh water is essential for people and animals, and providing treated fresh water reduces the risk of water borne diseases as well as providing a water supply for livestock farming.

Our council owns and operates eight reticulated water supply networks that service the main urban communities of:

Paeroa,
Waihi and
Ngatea

As well as the smaller communities of:

Karangahake,
Mackaytown,
Waikino,
Kerepehi,
Waitakaruru and
Turua, and
Rural areas of the Hauraki Plains,
Kaimanawa (rural area servicing Maratoto area), and
Ohinemuri (Paeroa rural).

On demand water supply is turning on the tap and water comes out, with consistent flow and pressure.

Restricted flow supply is in areas where we cannot always guarantee level of flow and pressure. This supply may be restricted by the Council to be able to deliver the required volume of water at a steady flow rate. In some cases, storing 24 hours of water supply at dwellings is recommended.

Water demand

To make sure demand is met, Council may have to restrict water use from time to time due to dry weather, reservoir levels being low or other issues.

For customers who require an uninterrupted level of service, will need to provide any necessary storage, back-up facilities or pressure equipment.

Connecting to Council supply

Application to take water from Council supply

A permit must be applied for Tanker filling from designated Fire Hydrants

Water meters

Water is supplied to Hauraki district properties through water meters which record the volume and is charged per cubic metre.

The water supply service is provided on a user pays basis which is normally achieved through user charges, general rates and targeted rates.

Water meters are read approximately every six months by our meter readers and from these readings we produce your water rates account.

See more information about Water meters and water rates.