Please Help Our Meter Readers
Most of our customers are very considerate and we would like to thank them for their co-operation.
When problems do occur it is usually because people are not aware of what is required under our Water Supply Bylaw. This bylaw forms part of the agreement between us, Hauraki District Council as the supplier of water, and you the consumer. It is each property owner's responsibility to ensure the meter and box is kept visible and accessible at all times. Please keep the following points in mind.
Keep the Meter Clear
Cut back shrubs and grass around the meter box.
Don't bury the meter box.
We Like Dogs
But occasionally they decide they want to have a taste of our meter readers. Please ensure that aggressive dogs are kept under control.
Fences and Gates
Meters are usually installed outside the boundary but in some may be installed inside the property. In these cases reasonable access is required, usually in the form of an unlocked gate or stile.
Remember
If our meter reader is prevented from reading the meter, the account will have to be estimated, which is not always a fair solution.