Our Paeroa reception area and adjacent office space is being remodeled to better optimise our limited space and improve functionality. This means the area will be closed to the public for the duration of the four-week build.
Customer Services relocating to Paeroa Library
Our friendly Customer Services team will relocate to the Paeroa Library, 5 Mackay Street, on Monday 6 May until Friday 31 May, where they'll be able to provide all their normal services. The usual hours for the Paeroa Library remain in place.
The Customer Services team will be available for counter service from 8am - 4:30pm, Monday to Friday.
Paeroa Library Hours: Monday - Friday: 9:30am - 5pm, Saturday: 9:30am - 12:30pm
Pre-Booked meetings with Council Staff
If you are scheduled to meet with one of our team at the Paeroa office, please phone us on 0800 734 834 when you arrive so we can arrange for you to be met at the side door, next to the main front entrance.
Courier Deliveries
Couriers are being directed to our back entrance, off Marshall Street for drop-offs and pick-ups. Please call 0800 734 834 for a staff member to meet you at the back entrance.
Please bear with us
We anticipate the build will take 4 weeks, starting on Monday 6 May through to Friday 31 May.
The reception area upgrade will include better seating for visitors and an improved line of sight to the front doors for the customer services team.
The upgrade will also enable us to fit more people into the main building and optimize other space with hot desking and shared work areas.
We apologise for any inconvenience while we complete this work.