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Alert

Ngātea Service Centre temporary closure

Ngātea Service Centre will be closed 15–22 July while we move into Hauraki Plains Library & Community Centre: He Pātaka Kōrero. Online services and phone support remain available.

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Water Connections

Location of Services

Use our Maps Online to look for services on existing properties or contact us for further information.

Utility Connections

There are a variety of connections that homeowners may require for new or existing properties:

Water Connections

Any connection to Council water mains must be done by our Council's Works team. There is a process involved as follows:

  • You will need to complete a quote request form, below.
  • Please allow 10 working days for your request to be assessed by the asset management team for approval. Once approved, your request will go to the Works team to price the new connection (allow another 10 working days). A quote will be forwarded for your review.
  • You will need to accept the quote by responding to the email or returning the signed form.
  • Once the acceptance of the quote is received, an invoice will be issued for all or part of the connection. This invoice will need to be paid before the connection will be constructed.
  • Once complete any balance owing will be invoiced. When final payment is received, the connection will be signed off and forwarded to you for your records.

Quote Request Form

To get a quote for the work you require for a water connection, use the Do It Online Quote Request form:

Quote Request for Water Connections

Water meters

Water is supplied to Hauraki district properties through water meters which record the volume and is charged per cubic metre.

The water supply service is provided on a user pays basis which is normally achieved through user charges, general rates and targeted rates.

Water meters are read approximately every six months by our meter readers and from these readings we produce your water rates account.

See more information about Water meters and water rates.

Tanker filling from bulk water filling stations

A permit must be applied for to take water from Council supply to fill tankers from our bulk filling stations

Sewer Connections and Stormwater Connections

You will need to contact your local plumber/drainlayer to give you a quote and complete sewer or stormwater connections for you. Please arrange for these works to be inspected by our Council Development Engineer.

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