When
Tuesday, 22 September 2026 8:30 am - 3:00 pm.
Where
Thames Road, even numbers 8 - 62, and 1 Claremont Ave, Paeroa
Why?
Water main work on Thames Road
What you need to do
Before the shutdown, store enough water for drinking, cooking, personal hygiene and other essential household needs.
During the shutdown, avoid using washing machines, dishwashers and other water-using appliances to prevent potential damage to your appliances.
Make sure all taps are turned off before the shutdown and remain off during the outage to help prevent water running when the supply is restored.
What happens if the dates change?
If the date or time needs to change due to unforeseen circumstances, we'll deliver another notice with the updated details.
When the water comes back on
When your water supply returns, run an outside tap (or an inside tap if you don't have an outside tap) for about 30 seconds to help flush the pipes.
You may initially notice some hissing or cloudy or discoloured water when you turn your tap on. This is normal and can happen when air enters the pipes while the work is being carried out. The water should clear after running the tap for a short time.
Please wait until the water runs clear before using washing machines, dishwashers and other water-using appliances.
Need help or more information?
If you have any questions or concerns, please contact us on 0800 734 834 (freephone within Hauraki district) or 07 862 8609.
We apologise for any inconvenience. This work helps ensure we continue to provide a safe and reliable drinking water supply for our community.
Water
